While technology has transformed many parts of the insurance claim process, the process of handling total loss claims has remained relatively stagnant with physical paperwork, wet-ink signatures, and extensive processing times. While insurers face mounting pressure to modernize, cut costs, and speed up claims processing, they're still relying on auction infrastructure built for yesterday's world.
Salvato, Inc. is changing that with our revolutionary Salvato TLX workflow - digitizing each step of the process from assignment to auction.
How is the Salvato Total Loss Workflow Different?
Salvato TLX is Salvato's comprehensive approach to total loss vehicle processing, combining key total loss components into one seamless digital experience including:
- Vehicle Assignment
- Vehicle Intake
- Lien Release
- Title Transfer
- Vehicle Auction
Unlike legacy players who are built for slower manual processes, Salvato’s modern approach delivers measurable results:
- Higher Net Salvage Return - increase by $300+ on every total loss vehicle
- Better Claims Experience - fully-managed lien & title work in days (not weeks), with no physical paperwork required
- Faster Cycle Time - claims resolved 14+ days faster
Game-Changing Approach
Our exclusive partnership with LossExpress is revolutionizing how insurers handle one of the most time-consuming aspects of a total loss claim: the lien release. Insurance companies using Salvato TLX can now receive letters of guarantee, title images, and lien release letters – all in a matter of days, and all directly in the Salvato Seller Portal.
This integrated approach eliminates the traditional bottlenecks that have plagued the industry for decades—which no other auction provider can match today.
Salvato then secures the title transfer via a process that requires no physical paperwork, and is provided back same-day by the DMV—again delivering a better claims experience and faster cycle time in a way that no other auction provider is offering today.
Built for Today's Digital-First Environment
"The legacy auctions built their footprint over decades, when auctions were in-person and the insurance claims process took months," said Peter Jebson, CEO and Co-Founder of Salvato. "That's no longer the case. With modern tech and our exclusive partnerships, insurers can now process total losses at unprecedented speed—and Salvato puts those savings back in the hands of both sellers and buyers where it belongs."
Salvato TLX was designed for today's claims environment, where digitally-enabled processes aren’t just preferred—they’re essential to compete.
Proven Results, Institutional Backing
With multiple insurers already launched, the Salvato TLX workflow is generating significant momentum in the market. Backed by institutional investors like Walkabout Ventures, Salvato combines startup innovation with enterprise-grade reliability.
"We led Salvato's round because of the team's deep understanding of this complex market," said Josh Diamond, General Partner at Walkabout Ventures. "Their ability to sign major insurers and buyers pre-launch speaks volumes."
The Future of Total Loss is Here
Salvato TLX represents more than incremental improvement—it's a fundamental reimagining of how total loss processing should work in the modern insurance landscape, where insurers no longer need to accept the status quo from legacy auction providers.
See Salvato TLX in Action
Want to learn more about how the TLX Workflow could transform your total loss operations? Peter Jebson and Morgan Lockwood will be meeting with insurers and showcasing our integrated platform at Scout InsurTech Conference June 17-18, 2025 in Columbus. Connect with our team to see firsthand how we're delivering a better claims experience, faster cycle time, higher net returns for forward-thinking insurers.
Schedule a meeting or reach out to learn how Salvato is building the future of auto total loss claims.
